If you have an enquiry regarding an existing order, errors, issues or sales please feel free to email our Customer Service Team, firstname.lastname@example.org
Our opening hours are
- Monday to Friday: 09:00 – 17:00, Orders placed before 15:00 Monday to Friday will be dispatched the same day. Orders placed after 15:00 will be dispatched the next working day.
Please use the following email addresses relating to your enquiry if you prefer to contact us via email or outside our opening hours.
- Existing order – email@example.com
- Incorrect Items – firstname.lastname@example.org
- Sales – email@example.com
- Returns – firstname.lastname@example.org
If your enquiry is related to an existing order please make sure that your order number is ready to hand for your enquiry to be dealt with as quickly as possible.
RETURNS/EXCHANGES CANCELLATION WHERE'S MY STUFF
Write to Us
You can also write to us at the following address:
Party Stock LTD
Unit B8 Down
Bounds Green Industrial Estate
Bounds Green Road
London N11 2UD
Alternatively, you can use the form provided:
We will always do our best to ensure all that purchase a product from Party Stock is fully satisfied with our products and services. We understand that certain things may cause issues for our customers and in the unlikely event of an issue we encourage our customers to contact our dedicated customer services team, who would really like the opportunity to make things right for you as efficiently and quickly as possible
We value all feedback and are dedicated to finding solutions to all our customer’s concerns. Please contact our customer relations at email@example.com for all feedback that you would like to provide for us. We take all feedback very seriously and will ensure that all feedback is taken into consideration as to avoid any future errors.